NDIS Appointment

We need the NDIS participant's full name, Date of birth, NDIS number and the start and end date of the plan, 

We also need to know if the participant requires a Quote only OR quote & assistive technology form template completed (assessment report) that will justify why an orthosis is required. Fees applies for the assessment report. Contact us for more information.

The consultation will take up to 1 hour to review the patient's background, medical history and physical assessment.

We ask the participant to bring any orthoses they wear to the appointment. Also any referrals and medical history related to the individual's condition. If the participant has any recent X-rays, we also ask they also bring these along to the consultation.

NDIS Details

There are 3 different types of funding plans: 

- NDIS (Agency) managed: create service booking on portal from Korthotics with permission of participant to block consultation & assessment report (3 hours) prior to seeing participant

- Third Party (Plan managed): email request from the agent required who can provide a purchase order number OR guarantee of payment for the consultation/assessment report prior to seeing participant

- Self managed: provide invoice to participant on the day of the consultation and will be charged the consultation/assessment report after the initial consultation. Please note that for self managed NDIS plans we require a 50% deposit prior to commencing manufacture or ordering for DMO in addition to the consultation fee.

An AT template is Assistive Technology (AT) form that justifies what is prescribed by the orthotist is necessary for the participant. The Assistive Technology template include: justification: for the orthoses, background, goals relating to the orthoses, deficiency, how device addresses deficiency, functional assessment report, achievement of goals and outcome measures. After the clinician assesses the participant, they will complete the AT form. After it's completed, they would email it to the participant to be submitted to the NDIS.

After An Initial Consultation

Payment for the report needs to be made to Korthotics prior to the report being completed. It will take between 1 - 4 weeks before it will be sent to you via email. It's an 11 page document that requires 2 hours for our Orthotist to complete. Please contact us after 4 weeks if you have still not received the AT report. (Please note: this is after the AT report payment has been received)

A. Once you receive an AT report from one of our Orthotists, you will then review the AT report and the participant/guardian/carer will need to sign the final page/s of the report. The participant/guardian/carer will then be required to submit this report to the NDIS.

Once there is a service booking in our NDIS service provider portal, our Korthotics admin team will contact the participant (or main contact) for an appointment for a casting or a fitting if it is an off the shelf product.

Once you receive a quote from one of our Orthotists or Administration staff, then the participant/guardian/carer will need to submit this to the NDIS. Unfortunately we are unable to submit quotes to the NDIS on behalf of the participant due to the NDIS privacy policy and disclosure of the participants' details.

Contact the NDIS directly on 1800 800 110 and speak to someone about the approval of the Quote or AT report. You will need to continue to follow up with the NDIS again if it still hasn't been approved. Unfortunately we are unable to discuss your details with NDIS due to the NDIS privacy policy.

According to how your NDIS funding is managed, please find below process:

Self Managed: the participant will need to pay and claim back through the NDIS, therefore an appointment can be booked by contacting us.

NDIA Managed: a service booking will need to be created by Korthotics (as long as we have your plan details and dates). Please contact us at the time of approval so we can create the service booking and book an appointment for you.

Plan Managed: the participant is required to liaise with their planner to organise funding approval prior to their appointment. Once the planner has approved this please contact us to book an appointment on your behalf or have your planner contact us.

It could take between 3 - 6 weeks before you receive your orthosis/es. Alternatively our Orthotist will inform you if the timeframe is different.


You can contact us through our contact page! We will be happy to assist you.

Customer support

Call us for an appointment on

(02) 8710 4183 

Send a message

Email us on enquiries@korthotics.com.au